AI
AI Customer Support Agent
Built a GPT-powered support agent that reduced manual support load by 60% within 30 days.
A growing business needed to remove repetitive reporting and handoff work without replacing its existing tools.
Client
Operations team · India
Service
Workflow Automation
Timeline
10 days
Budget
$2K-$4K
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Hours saved every week
10
Days to full workflow launch
6
Manual handoffs automated
40%
Fewer reporting errors
The challenge
The client was copying data between forms, spreadsheets, Slack, and reporting dashboards. The work was not complex, but it consumed hours every week and created avoidable errors.
They needed automation that worked with their existing stack, could be understood by the internal team, and did not require a large custom software build.
Before Solidity Labs
Our solution
We built an n8n automation system that connected lead capture, spreadsheet updates, Slack notifications, and reporting summaries. The workflows included error handling and simple admin visibility.
The client received documentation for each automation so their operations lead could update routing rules without developer support.
Delivered outcomes
Technology stack
Automation
Data
Notifications
Operations
Development process
2 days
Mapped repetitive handoffs, data sources, notification rules, and reporting needs.
1 day
Confirmed 50% advance, workflow scope, and acceptance criteria for each automation.
5 days
Built n8n workflows for routing, reporting, reminders, and error handling.
1 day
Ran real data through each workflow and fixed edge cases.
1 day
Documented each workflow and trained the operations lead.
“The automations removed the repetitive work we kept postponing. The best part is that our team understands the workflow now and can adjust small rules without waiting on developers.”
Anonymised Client
Operations Manager · Services business · India
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Workflow Automation project
Fixed-price proposal within 24 hours · Milestone-protected payment · NDA available.